These Terms and Conditions (“Terms”) govern your access to and use of the website, products, and services provided by ES Money Limited (“ES”, “we”, “us”, or “our”). By accessing or using our website, placing an order, or using any of our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our website.

1. COMPANY INFORMATION

Legal name: ES Money Limited

Registered address: RM 10, UNIT A, 7/F, HARBOUR SKY, 28 SZE SHAN STREET, YAU TONG HONG

KONG

Registered number: 80028676

Email: esstore@kte.it.com

Phone: +85251233117

2. ELIGIBILITY

By using this website, you confirm that:

- you are legally capable of entering into binding contracts;

- all information you provide is accurate and complete;

- you will use the website only for lawful purposes.

3. PRODUCTS AND AVAILABILITY

We offer electronic goods and related accessories through our online store. All products displayed on the website are subject to availability.

We reserve the right to:

- change, discontinue, or remove products at any time;

- limit quantities available for purchase;

- refuse or cancel orders where products are unavailable or incorrectly listed.

4. PRICES

All prices displayed on the website are in $USD unless otherwise stated.

We reserve the right to change prices at any time without prior notice. However, such changes will not affect orders already accepted by us.

Prices may not include:

- shipping costs;

- taxes, duties, or import fees;

unless expressly stated otherwise.

Any additional charges will be shown during checkout where applicable.

5. ORDERS

When you place an order, you are making an offer to purchase the selected products subject to these Terms.

After placing an order, you may receive an email acknowledging receipt of your order. This does not mean your order has been accepted.

An order is accepted only when:

- payment authorization is completed, and

- we send you an order confirmation or dispatch confirmation.

We reserve the right to reject, suspend, or cancel any order at our discretion, including where:

- payment cannot be authorized;

- fraud or unauthorized activity is suspected;

- product information was incorrect;

- the item is unavailable;

- delivery restrictions apply.

6. PAYMENT

Payment must be made using the payment methods available on the website at the time of checkout.

By submitting payment details, you confirm that:

- you are authorized to use the selected payment method;

- the payment information provided is accurate.

Payments may be processed by third-party payment service providers. We are not responsible for errors caused by payment providers, banks, or card issuers.

7. SHIPPING AND DELIVERY

We will make reasonable efforts to process and deliver orders within the estimated timeframes shown on the website or at checkout.

Delivery times are estimates only and are not guaranteed unless expressly agreed otherwise.

We are not liable for delays caused by:

- courier or logistics providers;

- customs clearance;

- force majeure events;

- incorrect delivery details provided by the customer;

- circumstances beyond our reasonable control.

Risk in the products passes to you upon delivery. Ownership transfers only once full payment has been received.

8. RETURNS AND REFUNDS

Returns and refunds are subject to our applicable return policy and any mandatory consumer rights under applicable law.

To be eligible for a return, products must generally be:

- returned within the permitted return period;

- unused and in original condition;

- returned with original packaging, accessories, and proof of purchase.

Refunds may be refused or reduced where products show signs of use, damage, alteration, or missing components, unless such limitation is not allowed by law.

Certain products may be non-returnable where permitted by law, including:

- personalized items;

- software or digital products that have been activated or downloaded;

- sealed goods opened after delivery where return is restricted for hygiene, security, or licensing reasons.

Refunds, where approved, will usually be made using the original payment method.

9. WARRANTIES

Products may be covered by:

- manufacturer warranties;

- limited seller warranties, if expressly stated;

- mandatory statutory consumer guarantees under applicable law.

Except as required by law, we do not provide any additional warranties beyond those expressly stated on the website or in product documentation.

10. ACCOUNT REGISTRATION

Some features of the website may require account registration.

You are responsible for:

- maintaining the confidentiality of your account credentials;

- restricting access to your account;

- all activity occurring under your account.

You must notify us immediately if you suspect unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are involved in suspicious, abusive, or unlawful activity.

11. ACCEPTABLE USE

You agree not to:

- use the website for any unlawful or fraudulent purpose;

- interfere with the website’s operation or security;

- upload harmful code, malware, or malicious content;

- attempt unauthorized access to accounts, systems, or data;

- copy, scrape, reproduce, or exploit website content without permission;

- misuse reviews, contact forms, or communication tools.

12. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, icons, product layouts, images, software, and design elements, is owned by or licensed to ES Money Limited and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, or commercially exploit any content without our prior written consent, except as permitted by law.

13. PRODUCT INFORMATION

We aim to ensure that product descriptions, specifications, pricing, images, and availability are accurate. However:

- product images may be illustrative;

- colors and appearance may vary by device;

- specifications may change without notice;

- minor errors or omissions may occur.

We reserve the right to correct errors and update information at any time.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ES Money Limited shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profit, loss of revenue, loss of data, or business interruption arising out of or in connection with:

- use of or inability to use the website;

- delays in delivery;

- product unavailability;

- third-party services;

- technical issues or website interruptions.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including certain consumer rights or liability for fraud, personal injury, or death caused by negligence where such exclusion is prohibited.

15. THIRD-PARTY SERVICES AND LINKS

Our website may include links to third-party websites, tools, payment systems, or services. We do not control and are not responsible for the content, policies, or practices of third parties.

Your use of third-party services may be subject to separate terms and policies.

16. PRIVACY

Your use of the website is also governed by our Privacy Policy and, where applicable, our cookie practices. By using the website, you acknowledge that your personal information may be collected and processed in accordance with those policies.

17. TERMINATION

We may suspend, restrict, or terminate your access to the website at any time, with or without notice, if:

- you breach these Terms;

- we suspect fraud, abuse, or unlawful activity;

- required by law or regulatory obligation;

- necessary to protect our business, systems, users, or partners.

18. FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including natural disasters, strikes, transport disruptions, internet failures, supply chain interruptions, acts of government, war, or other force majeure events.

19. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of [Insert jurisdiction], unless otherwise required by mandatory consumer protection laws applicable in your place of residence.

Any disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts of [Insert jurisdiction], unless otherwise required by law.

20. CHANGES TO THESE TERMS

We may update or amend these Terms from time to time. The latest version will be posted on this website with the updated “Last updated” date.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms.

Terms & Conditions